The purpose of this site is to give patients and prospective patients help, guidance and information on the services provided by the practice. We hope that you will find it useful. Should you have any suggestions or comments please contact us using the feedback form.
How to contact us
We hope you will find this website useful and informative. Please contact our team with any comments or queries by clicking the link here. Please help us by not using this general contact point for any queries related to your individual medical care, or for requesting repeat medication. For repeat prescriptions please use the relevant link from the menu on the left hand side of this home page to order your repeat medication- thanks! |
Our phone lines are open from 8.00 am until 6.30 pm Monday to Friday. 01934 852906. If you know which of the options you want (e.g. Option 4 for Appointments) you don't have to listen to the welcoming message each time.
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Langford Monday |
Langford
Tuesday |
Langford Wednesday |
Langford
Thursday |
Langford
Friday |
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8:00 - 6.30 pm |
6.30 am - 6.30 pm
EXTENDED HOURS |
8:00- 6.30 pm |
8:00 - 6.30 pm
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8:00 - 6.30 pm |
A percentage of morning appointments with the doctor / health care assistant are available at the Wrington branch (bookable by phone (01934 852906) only please) We are closed on a Saturday morning. You can still access a doctor by ringing our telephone number and you will be given the number for the Out of Hours service which is 111 (calls to the NHS 111 number are free from both landline and mobile phones). The Out of Hours service operates from 6.30 pm until 8.00 am and all weekends and Bank Holidays. Once a month, normally the THIRD Wednesday of the month, we are closed for the whole afternoon for a training and education session for the Doctors, nurses and staff. A doctor is on duty at the Practice for emergency calls. Our telephone lines are open from 8am until 6.30pm. As well as routine surgeries to see the doctor, you can now book telephone appointments with a doctor. Fax number for repeat medication requests to the Dispensary : 01934 854751 |
In response to feedback from patients we have revised our appointments system. We have to ensure we continue to achieve the government’s “48 hour access” target by providing a significant proportion of appointments as available on the day. We also need to meet the needs of that proportion of our patients who wish to organise their appointments further in advance.
All appointments during the first part of the morning are available for booking in advance - up to 6 weeks. These are primarily for patients who need to prebook because of transport needs, work commitments or other constraining factors. These appointments are followed by an Open Access surgery at the main site at Pudding Pie Lane surgery - patients can phone in on the morning - from 8am - and will be given an estimated time to attend or indeed can simply turn up at Pudding Pie Lane before 11.45am. For your convenience if you choose to come in and put your name on the list early you could also to go away and return at the estimated time. At the Wrington branch surgery (2 Richards Stores, Broad Street, just along from the Post Office), there are prebookable appointments with a Doctor and with a healthcare assistant ("blood nurse") each weekday morning.
Afternoon appointments are either prebookable 6 weeks in advance or available to book on the day.
Telephone appointments (matters not needing a face to face consultation) can be booked in advance - the doctor will then ring you late morning.
If you are not sure whether you need an appointment with a doctor, you might find it useful to look at the section of our website which gives you “Simple Treatment Advice”.
Need the telephone number? Call 01934 852906.
For online appointment booking please visit the following link Online Appointment Booking once you have registered for the service at the front desk
In order to order a repeat prescription you will need to fill out the right hand side of your prescription and drop it into us 48 hours before you require the prescription. We also offer an Email Repeat Prescriptions ordering service : you need to pick up a registration form from Reception to register for this service.
You can also FAX your medication request to us on 01934 854751
We regret that we are not able to take requests for repeat prescriptions over the telephone.
Want to know more about repeat prescriptions? Click here!
